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SECURE VIDEO VISIT

Connect with us from your computer, laptop, tablet, or smartphone.

INTRODUCING SECURE VIDEO VISIT

Consult with Boones Creek Urgent Care providers from the comfort of your own home.

Connect with us from your computer, laptop, tablet, or smartphone.

Telemedicine is not intended for emergency conditions. Dial 911 if your condition is life or limb threatening.

Not every illness is appropriate for treatment via Video Visit. The list below is intended to give you an idea of the conditions/symptoms that may be treatable via telemedicine.

YOU MAY SCHEDULE ONLINE OR SIMPLY CALL OUR OFFICE DIRECTLY AT (423) 268-2606 TO SCHEDULE A VIDEO VISIT.

How It Works

First request an appointment either by calling our office or clicking here.

When your appointment is confirmed you will receive a TEXT message and an EMAIL with the link to your session. When your appointment time comes you will click on the link provided to enter your session.

You and your provider may then discuss symptoms, diagnosis, and treatment options.

If a prescription is needed, it will be sent to the pharmacy of your choice electronically.

In certain situations, depending on the complexity of your case, a provider may suggest that you come to the office for further evaluation. Under such circumstances you will not be charged for the Video Visit.

This service in only available to Tennessee residents.

A credit card will be required for any insurance copays or self payment charges at the conclusion of the visit.

What is a Video Visit?

A Video Visit is your opportunity to see one of our providers via telemedicine on a camera-enabled smartphone, tablet, laptop, or computer from your convenient location.

Benefits of a Video Visit

  • One on one visit with experienced, friendly providers
  • No need to leave your home
  • No risk of exposure to other potentially sick people
  • Covered by most insurances and also affordable for those without insurance
  • HIPAA Compliant software that safeguards your privacy

Conditions/symptoms that may be appropriate for a telemedicine visit include:

  • Common cold
  • Upper Respiratory Infection
  • Allergies
  • Sinusitis
  • Cough/Bronchitis
  • Sore throat
  • Nasal congestion, drainage
  • Pink eye
  • Urinary Tract Infection
  • Rashes
  • Sleep problems/snoring
  • Smoking cessation
  • Medication Questions
  • Other Minor Conditions

Conditions/symptoms that are NOT appropriate for a telemedicine visit include:

  • Anything life or limb threatening
  • Poisoning
  • Shortness of breath or wheezing
  • High Fever
  • Chest Pain
  • Abdominal pain
  • Ear pain
  • Difficulty swallowing
  • Excessive nausea, vomiting
  • Dizziness
  • Severe Headache/Migraine
  • Fractures
  • Lacerations
  • Abscesses
  • Weakness or numbness
  • Fainting
  • Back, pelvic, joint pain
  • Controlled substances
  • Pregnancy
  • Children, age 11 and under